Bespoke Fabrications Privacy Policy

This Privacy Policy describes what data Bespoke Fabrications collect from you, how we use it, and your choices concerning the information we hold.

This reflects changes in data protection law – the General Data Protection Regulation (GDPR), which took effect across the European Union from 25th May 2018.

To help make our policy explicit, we have included the following:

• organised the privacy policy into the sections listed in the Table of Contents below and
• provided examples that help illustrate how Bespoke Fabrications may implement the policies.

When we refer to “Bespoke Fabrications”, we mean the Bespoke Fabrications Ltd entity that acts as the controller or processor of your information. 

Table of contents:

• What this Policy Covers
• Collection and Use of Personal Information
• How We Use Information
• Data Retention
• Security
• Age Limitations
• Changes to this Privacy Policy
• Your Rights
• Data Protection Authority
• Contacting Bespoke Fabrications 

What this Policy Covers

Please read this policy carefully, as you agree with this policy by accessing Bespoke Fabrications’ website and sub-domains. This policy governs all details that are voluntarily provided by users through the website and other means (e.g, conferences and events) and how we treat personally identifiable information collected from our visitors and users. It describes your choices regarding our use of your personal information and how you can access and update this information.

Bespoke Fabrications respects your privacy and is committed to protecting the information that you share with us. This privacy policy describes how we use and share your information. 

Collection of Personal Information

Personal information means any information that is used to identify a person, including first and last name, email address, home or business address, other contact information, title, gender, occupation, industry, personal or product interests, additional information when needed to provide a service you requested.

Visit Bespoke Fabrications’ website and subdomains without providing any personal information is generally possible. You may be unable to access all of our website’s features if you do not register on the site. You may be unable to download or request data, receive our monthly newsletter, or send us an email. Where required, any information we collect from you that is volunteered will include your personal or company contact info.

Bespoke Fabrications will use this information to reply to your enquiries, provide you with requested products and services, set up your subscription to the Bespoke Fabrications newsletter, and contact you regarding new products and services. By accessing Bespoke Fabrications and voluntarily providing us with the requested personal information, you consent to collecting and using the information under this privacy policy.

Bespoke Fabrications does not share personal information with unrelated companies except as provided in connection to internal information activities, or to comply with applicable law. Bespoke Fabrications recognises that your personal information is confidential and takes reasonable measures to protect your personal information while it is in Bespoke Fabrications’ possession.

Bespoke Fabrications collects and receives personal and company information and data on prospective, current and lapsed customers for legitimate business purposes only. This data is held in Bespoke Fabrications’ customer relationship management system (CRM).

Website Registration

When you browse our website, you will browse anonymously. We will log your IP address to help us understand which part of our website you visit and how long you spend browsing. We do not link your IP computer address to any personal information unless you have given us your personal details through registering for information or requesting information. As with other commercial websites, Bespoke Fabrications’ website may use a “cookie” to collect information about how you use the site (see the section on ‘Cookies’ for further details).

Cookies

Bespoke Fabrications uses ‘Cookies’ and similar technologies, which are small text files placed on your computer or device when you visit a website. Bespoke Fabrications uses cookies to gather information about its users, track website traffic trends and analyse users’ navigation around the website so that Bespoke Fabrications can improve the website and provide a more personalised improved service according to your preferences and interests. You can change the use of cookies at the individual browser level. However, suppose you choose to disable cookies. In that case, it may limit your use of certain features or functions on our website or service.

Events, Surveys and Promotions

Bespoke Fabrications collects personal information when you:

• Register with Bespoke Fabrications and request information, e.g. whitepapers, guides, newsletters, etc. or on Bespoke Fabrications’ products and/or services,
• Register to attend an events/webinar/conference via Bespoke Fabrications and ask to be included in an email or give your consent to Bespoke Fabrications to provide you with further information at an event or conference where Bespoke Fabrications is exhibiting or sponsoring,
• Participate in online surveys or prize draws and other product/service promotions, or
• Submit your information to Bespoke Fabrications for any other reason.

From time to time, Bespoke Fabrications receives personal information from business partners and vendors. Bespoke Fabrications only uses such information if collected under the privacy policy and laws.

User Data Supplementation

We obtain personal information from other sources, including publicly available databases and third parties with whom we have purchased data. This allows us to deliver information to you based on your likes and preferences, enhance, expand, and analyze our records, as well as identify new clients.

In some cases, we may combine information from public sources or purchase from third parties with data we already have about you to improve our prospects. If you have any further questions about this practice, please contact us at info@bespokefabrications.co.uk.

Social Media

The Bespoke Fabrications Website includes Social Media features, such as the LinkedIn and Facebook like/share buttons. These functions may collect IP addresses you visit on our site and set cookies enable the feature to function correctly. Third-party applications and widgets may be hosted by a third party or hosted directly on our website. The company’s privacy policy will dictate your use of these functions.

Data Log

As with many websites and tech services delivered through the Internet, our servers collect information when you access our website and record the log files. This data can include IP addresses, entry, exit and other web pages visited, click analytics, browsers, settings, the date and time, information about browser configuration and plugins, and language preferences and cookie data.

Device Information

Collected information includes the type of device and what operating system is used under the consent procedure provided by your device, as long as you agree. This data may be utilized to improve Bespoke Fabrications’ offerings and delivery methods across various devices.

Location Information

We obtain information from you, your customer and other third parties that help us understand your location. 

CRM (Customer Relationship Management)

Our CRM (Customer Relationship Management) system holds personal information for marketing purposes. Only a limited number of individuals in Bespoke Fabrications have access to the CRM. This restricted access allows Bespoke Fabrications to see how information is collected, used, and shared. We use third-party systems whose privacy policies are consistent with ours or agree to abide by our policies concerning personal information.

How we use information 

Bespoke Fabrications uses your personal information for many purposes to:

• Fulfil requests for products and services,
• Keep you informed on news, products, services, offers, or any relevant information we think you may like to hear about
• Help understand your personal needs and provide you with better services.

Third-Party Data

Bespoke Fabrications may receive information about organisations, industries, web visitors, marketing, and other areas related to our business from partners and third parties that we use to make our information better or more helpful. This data may be aggregated with our data to change personal information that we hold and use for legitimate business purposes and understand how well an online marketing or email campaign is performed.

Additional Information Provided to Bespoke Fabrications

We receive personal information when you submit to our website or request information from Bespoke Fabrications, participate in a survey or marketing activity, apply for a job, request support, interact with our social media accounts or otherwise communicate with Bespoke Fabrications.

Bespoke Fabrications uses Other Information to further our legitimate interests in operating our services, websites, and business.

Opting out of Email Communication

If you wish to be removed from the databases, please get in touch at info@bespokefabs.co.uk, and we will ensure that you are removed from our mailing lists. You can ‘unsubscribe’ from all receiving emails via the link in the footer of all marketing emails sent to you.

Suppose you want to select the type of information you receive from marketing. In that case, you can do so by the link to update your ‘email preferences’, found in the footer of marketing emails sent to you. 

Data Retention

Bespoke Fabrications does not retain all the personal information that Bespoke Fabrications receives. Bespoke Fabrications will only keep personal information under applicable law and for legitimate business use. Your data will be retained for as long as the information is required by Bespoke Fabrications for business purposes to comply with legal requirements. When required by law, Bespoke Fabrications will take steps to rectify, anonymise or delete personal information that is inaccurate or incomplete or no longer needs to be retained by Bespoke Fabrications.

Third-Party Websites

Bespoke Fabrications’ website contains links to other sites. Bespoke Fabrications will not share personal information with other websites and is not responsible for its own privacy practices. You can refer to the privacy policies of those companies for further information.

Consent

If you do not consent to the use or disclosure of your personal information as outlined in our policy, then please do not provide any information to Bespoke Fabrications. If you have provided personal information to Bespoke Fabrications and no longer consent to its use or disclosure as outlined herein, please notify Bespoke Fabrications at info@bespokefabs.co.uk.

Legal Disclaimer

There may be circumstances under which Bespoke Fabrications may be legally required to disclose your information. Circumstances can include, among others, situations where disclosure is required by law applicable to Bespoke Fabrications to comply with a court order, government agency or similar legal process, or necessary for matters of safety and security. In such cases, Bespoke Fabrications will make reasonable faith efforts to provide only the information which is the subject of the official order or request.

If Bespoke Fabrications is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified by email and a notice on the Bespoke Fabrications website of any changes in ownership or new uses of your personal information and any choices you may have regarding your personal information.

International Transfers of Personal information

Personal information collected by Bespoke Fabrications may be transferred to Bespoke Fabrications offices, business partners or third-party service providers established in jurisdictions without comprehensive data protection laws. If you don’t want your personal information to leave your home country, please do not use the website and do not provide your information to Bespoke Fabrications. BY PROVIDING YOUR PERSONAL INFORMATION TO Bespoke Fabrications, YOU EXPLICITLY CONSENT TO THE TRANSFER OF YOUR INFORMATION OUTSIDE OF YOUR COUNTRY RESIDENCE. 

Security

Bespoke Fabrications takes the security of data very seriously. Bespoke Fabrications works hard to protect the information you provide from loss, misuse, and unauthorised access or disclosure. We will secure your information by utilizing state-of-the-art security technologies, such as data encryption, firewalls, and up-to-date antivirus software. We take these measures into account while weighing the sensitivity of the information we process and store as well as contemporary tech. Given the nature of information processing technology, Bespoke Fabrications cannot guarantee that data is sent over the Internet, stored on our systems, or otherwise in our care will be secure from intrusion by others. To protect data transmissions on our websites, Bespoke Fabrications employs industry-standard SSL encryption in selected areas.

When the data has been sent, encryption technologies are used to ensure that it is secure. Your personal information is protected from unauthorised access through access control measures, network firewalls, and on-premises and cloud physical security precautions. 

Age Limitation

To the extent that it is unlawful to do so. If you become aware of anyone under the age of 16 who has supplied us with sensitive information, please contact us and we will take appropriate action to remove it. 

Changes to the Privacy Policy

Bespoke fabrications may modify this policy from time to time. Laws, rules, and industry standards are updated all the time, which might necessitate changes or necessitate changes to our business. We’ll keep you up to date by updating this page and requesting that you examine our privacy policy. If Bespoke Fabrications makes any modifications in your privacy rights, we will provide additional notice via email or through the services we offer. Please contact info@bespokefabs.co.uk if you disagree with the modifications to this privacy policy or want your personal information deleted. 

Your Rights

Individuals in several nations, such as the European Economic Area, have certain statutory rights with respect to personal information. You may be entitled to seek access to information and attempt to update, delete, or correct it under certain conditions.

To the extent that Bespoke Fabrications’ processing of your personal information is subject to the General Data Protection Regulation, Bespoke Fabrications relies on its legitimate interests, described above, to process your data. Bespoke Fabrications may also process any other Information that constitutes your personal information for direct marketing purposes. You have a right to object to Bespoke Fabrications’ use of your data for this purpose at any time. Bespoke Fabrications takes your individual rights seriously. If you wish to be completely removed from our lists, please contact info@bespokefabs.co.uk.

Data Protection Authority

You also have the option of (i) limiting Bespoke Fabrications’ usage of information that is your personal data and (ii) contacting your local data protection authority if you reside in the European Economic Area and believe we are keeping your personal information within the bounds of the General Data Protection Regulation (GDPR). Assume you’re a resident of the European Economic Area who believes we’re storing too much personal information.

If you have concerns or complaints, you should address them to our lead supervisory authority. This is the Information Commissioners Office (ICO) in the United Kingdom. It’s a non-profit organization that was established in the UK to protect information rights and encourage openness among public bodies while also protecting personal data privacy for people. More information may be found at https://ico.org.uk. 

Contacting Bespoke Fabrications

Please contact Bespoke Fabrications if you have questions about this Privacy Policy or Bespoke Fabrications’ practices or if you seek to exercise any of your statutory rights. You may contact us at info@bespokefabs.co.uk Alternatively, contact us in writing to: 

Bespoke Fabrications Limited
5 Northedge Business Park
Alfreton Road
Derby
DE21 4BN